Customer Experience Management
Holder of the Prestigious Department of Employment award for Customer Experience Management, Marianne can foster a strong service excellence culture within your organisation; improving customer retention, customer experience, and customer spend.
Jon is passionate about reaching customers inexpensively online. Digital Marketing Workshop are in demand and are a great way to boost your brand to a wider audience with measurable results.
Kaye Harris John
Kaye is all things networking and is known for her ability to connect people through her quality contacts. Kaye has been helping our clients with their promotions, events and a variety of marketing communications. She is currently delivering a careers workshop.
Research and Evaluation
Jon has a background in Branch Banking development and maintenance of Quality Systems. Through the development and delivery of European funded Business Support Programmes, Jon has gained an understanding of the importance of monitoring, and measuring performance and customer service delivery.