Frogmore Consulting is South Wales's best known award winning Customer Experience Management Consultancy with an impressive and long standing client list in the UK tourism and leisure sector.
Marianne Pettifor is the principal consultant for Frogmore Consulting and works closely with a small team of specialist consultants, each with a background in all aspects of managing the Customer Experience.
We offer our clients:
- Marketing support (techniques in strategic marketing)
- Sales and service training courses (seminars, workshops and one-to-one coaching)
- Sales and service standards (enhancement procedures, policies and manuals)
- Customer service measurement (mystery customer & customer feedback surveys)
- Useful tips (download our free E-guides)
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